Frequently Asked Questions
Everything you need to know about your Vince Camuto experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also track your status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase. Items must be returned in their original packaging with all tags attached.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Shipping costs and delivery times vary based on the destination.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations, but you may return the items once they arrive.